Many courier companies are partnering up with e-Commerce companies to deliver the products ordered by the customers. There is no big surprise that blue dart also following other courier business to tie up with online retailers. E-Commerce companies are in resource crunch and looking for new ways to deliver the products to their customers. If we take Flipkart for example, it has an own unit of courier business eKart which delivers the packages to major cities in India.
Major e-Commerce companies are not unable to deliver the parcels to the customers residing in remote areas. They are left with no choice other than teaming up with the well-established courier services in India. This enables the online retailers to expand their access to every part of India.
How Blue Dart Delivers E-Commerce Products
Blue Dart team is very passionate and moves faster than the consumer expectations. It uses the latest technology, automation, infrastructure to process the shipments. The moment our customer places an order on their favorite e-tailer portal, the blue dart machinery gets into action to deliver a world-class service. The customer expects on time safe and intact delivery and end-to-end real-time tracking visibility for his or her shipment and also desires various payment options.
Blue Dart works with all major e-tailers in the country through its own dedicated e-fulfillment centers or their various vendors across the country. Customers can also use the shipment tracking feature to get the status of their order. Blue Dart picks up and delivers through challenging terrains and complexities with ease every day. The shipment after its first mile and long haul across the country is received at the destination service center. Blue darts extraordinarily passionate careers with their high-tech handheld gadgets loaded with SOPs, global positioning systems, payment options and real-time connectivity. Move to consumer homes to complete the last mile process of delivering the shipment and collecting cash.
Shipments are also collected against credit card payment a robust reverse logistics process allows customers to return their shipments. The cash collected is returned to the service center and remittance is initiated for the e-tailer. Innovative last-mile solutions such as parcel lockers, parcel shops, mobile delivery units are all mechanisms to deliver the blue dart promise. Top Indian retailers and leading companies across industry verticals have trusted blue darts expertise for years. Blue Darters deliver with speedy execution and keep businesses ahead of the curve. Millions of delighted customers for Blue Dart are created every year in blue dart country.
Blue Dart has already partnered with major online shopping sites like Amazon and Flipkart. It is currently in the process of increasing its network to all shopping platforms in India. Consignment returns and collecting cash from the customers are also handled by the courier system. To summarize in short blue dart handles end to end delivery of the eCommerce business.